+44 (0)20 7408 5155 enquiries@residentialland.com

The notice below is for all Residential Land tenants regarding the Digital Switchover occuring in April 2012:

Dear Tenants,

As you may or may not be aware the United Kingdom is switching over from an analogue signal to a digital signal for televisions on the 4th April 2012.

The main priority for you as a Tenant unless you have Freeview/Satellite television is on the 4th and 18th April where you will be required to re-tune your televisions to receive the digital signal.

You will be pleased to know that Residential Land have already upgraded the communal aerial to your building as per the Landlord responsibilities so allowing you to receive the new digital picture.

There are a couple of points we would like to bring to your attention therefore allowing you an easy transfer over to the digital signal.  All Sky Satellite systems will automatically update themselves.  However if you have a non-digital television you will have to purchase a digital Freeview box which can be purchased from many high-street stores such as Argos, Comet, and all electrical/ television suppliers.

For further information please visit:
www.digitaltvnow.co.uk/digital-switchover.html

We are of the understanding that after the 18th April 2012 there may still be a few issuesdue to technical changes in the frequency which are beyond your landlord’s control; if you experience any issues please contact our recommended Television Repairman:

Satland Limited, please call Azi on 07944 441173 to arrange an appointment.

Call out charges:  £25.00 (within 7 days response call-out charge)

£40.00 (within 24 hours response call-out charge)

If the problem is found to be the Tenant’s liability (ie – with tenant’s own television set) then the Tenant will be responsible to pay.  If the liability is found to be within the Landlord’s responsibility we will then pay for the repair.

Residential Land have organised an email account where Tenants can send their switchover-specific queries to: switchover@residentialland.com and a response will be sent within 24hours.

We do hope this process runs smoothly and we will do all we can to help if there are any problems.